At Atighetchi, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.atighetchiclo.com), place an order, or otherwise interact with us.

1. Information We Collect We collect information to provide better services and enhance your experience. The types of data we collect include:

• Personal Information: Name, email address, phone number, shipping and billing addresses

• Payment Information: Credit/debit card details (processed securely through Shopify or third-party gateways – we do not store your card information)

• Order History: Details of purchases and transactions made with us

• Device Information: IP address, browser type, operating system, and referring URLs

• Usage Data: Pages visited, time spent on site, interactions, and behavior analytics

• Cookies & Tracking: Data collected via cookies, pixels, and similar technologies to enhance user experience and marketing

2. How We Use Your Information Your data is used for the following purposes:

• To fulfill and manage your orders

• To provide customer support and communicate order updates

• To personalize your shopping experience

• To send marketing emails and promotional offers (only with your consent)

• To analyze and improve our website, services, and customer experience

• To detect, prevent, or address security issues and fraudulent activity

3. Sharing Your Information We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, such as:

• Shopify (eCommerce platform and payment processor)

• Shipping partners (e.g., USPS, UPS, DHL for order fulfillment)

• Email service providers (e.g., Klaviyo for email marketing)

• Analytics providers (e.g., Google Analytics for website usage data)

All partners are contractually obligated to keep your data confidential and use it only for the purposes we specify.

4. Your Rights Depending on your location (e.g., EU or California), you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Object to or restrict certain data processing

• Withdraw consent to marketing at any time

To exercise your rights, contact us at support@atighetchiclo.com

5. Data Retention We retain your data only as long as needed to fulfill the purposes for which it was collected, including legal, accounting, and regulatory obligations. Generally, we retain order and customer data for 5 years.

6. Data Security We use SSL encryption, secure servers, and Shopify’s built-in security tools to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. You share your data at your own risk.

7. Cookies and Tracking Technologies We use cookies, pixels, and similar technologies to:

• Remember your preferences

• Analyze website traffic and performance

• Deliver personalized ads (e.g., Meta, Google Ads)

You can manage cookie preferences in your browser settings or opt-out of personalized ads through platforms like the Digital Advertising Alliance.

8. Children’s Privacy Our site is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from minors.

9. Third-Party Links Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies.

10. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We will notify you of any material changes by posting the new policy on this page with a revised effective date.

Contact Us For any questions or concerns about this Privacy Policy or your personal data, please contact:

Email: support@atighetchiclo.com
Business Hours: Monday–Friday, 9 AM to 5 PM PST

Thank you for trusting Atighetchi.